When Mother Nature Calls
Imagine this scenario: You’ve partnered with Vision on your company’s Incentive Trip and you’re feeling very ahead of the game. You’re about 8 months away from taking your first breath of tropical air. You’ve already nailed down the venue, negotiated contracts, booked room blocks and you’ve approved a custom-branded video to promote the event. You’re working with Vision’s web development team to design a custom website for the trip - an interactive Sales Incentive portal that will be a one-stop-shop for all event details. You’re excited because Vision has helped you craft an amazing vacation experience for your company’s hardest workers and their guests. And you know the 250 people attending this event deserve that once-in-a-lifetime experience. Anguilla, here we come!
And then not one, but two hurricanes hit.
This scenario is exactly what happened last year to our client, DocuSign, when Hurricane Irma and Hurricane Maria ravaged the Caribbean. We watched the development of these hurricanes very closely because our client was at the top of our minds, and we needed to be ready if plans needed to change. We had to start from scratch and create a new plan in a very small amount of time. And we had to factor in all the other groups that also had to reschedule their events, so we needed to act fast.
This could have all been very nerve-racking, but not when you’re working with Vision. Through our contacts, international connections and relationships we were quickly able to confirm Maui as the new location for DocuSign’s Incentive Program. We visited and chose a new venue, negotiated contracts and booked room blocks, all in the matter of a few days. Vision’s video team quickly produced a new promo video and our web team started developing a new custom website for the updated destination.
Vision was proactive and able to immediately provide a logistics solution to DocuSign. Pretty soon everyone got back on track to work on what was really important; curating a world-class experience for the attendees. We love being creative, and DocuSign’s 2018 Incentive Trip was a great opportunity for us to have fun during the planning process. One of our favorite parts of the trip was the offsite event we planned at an exclusive island property. Through our relationships on the island of Maui, we were able to find a gem of a venue. A lavish mansion on private land with a breathtaking view made for the perfect setting for DocuSign’s Gala. The night was full of gifts, cocktails, delicious food, a photographer, and private concert by a local band. DocuSign’s Gala definitely met the once-in-a-lifetime standard.
At Vision, we pride ourselves in our ability to handle any obstacle, even when Mother Nature throws more than one in our way. We were happy to be able to put the client at ease and we were confident that their incentive trip would still be a success. It feels really good to hear the words, “This was the best Incentive Program yet!”. We are happy when the client is happy, and it fuels us to raise the bar every time.
As for DocuSign’s Incentive Trip future, we’re already in the works to move forward with the original plans for Anguilla. We are delighted to return to the beautiful island, bringing with us some much needed economic support. So let’s say it again, Anguilla here we come!